If your passport is lost, it is the responsibility of the holder to inform the concerned authorities immediately. Failure to do so may result in your passport being used for illegal activities, and you may be liable for aiding and abetting an offence
Never use a passport reported stolen or lost. You are advised to obtain a new passport immediately.
- Details of passports reported stolen or lost are entered in our Stolen/Lost Passport System, & automatically shared internationally through INTERPOL to prevent misuse.
- Passports reported stolen or lost are invalidated, and cannot be used for travel.
- If a passport reported stolen or lost is recovered, it cannot be re-validated. It must be mailed to the Consulate at the address below. If requested, it can be returned to you after cancellation.
- If another person’s lost Sri Lankan passport is found, please mail it through registered post to the Consulate at the address below.
Consulate General of Sri Lanka Melbourne,
Suite 536, No.1 Queens Road,
Melbourne, VIC 3004
- Submission of forged documents (Birth Certificates, etc.) and false declarations in relation to the citizenship status is an offence. Such cases will be reported to the relevant authorities and payment will not be refunded.
Required Documents [Original+ 1 set of photocopies (excluding Forms K, D)]
- Duly filled “Form K”, “Form D” and the Complaint Form issued by the Department of Immigration and Emigration, Sri Lanka DOWNLOAD HERE
- Three Passport Size Colour Photographs (3.5cm *4.5cm)
- Sri Lankan Birth Certificate
- Sri Lankan Citizenship Certificate (Applicable only if you are born outside Sri Lanka)
- Copy of stolen/lost Passport (Copies of Bio Data Page and observation page)
- Police Report (Statutory Declaration) obtained from relevant Police Station
- National Identity Card (Only if you have obtained a new Identity Card)
- Dual Citizenship document (submit photocopies of both sides)
- Foreign Passport (Applicable only for dual Citizenship holders)
- Marriage Certificate (only if you have changed your name after Marriage)
- Documents to prove your Profession (If applicable)
- Visa Entitlement Verification Online (VEVO) from the Department of Immigration & Citizenship of Australia.This can be obtained free of charge from the Australian Immigration website. (Certificate should be less than a month old from the date of submission of the application).To obtain VEVO please visit the following website: https://online.immi.gov.au/evo/firstParty?actionType=query
- When your passport is realised to be lost or stolen, immediately make a complaint to your local police station in your country of residence. Obtain a Police Report (Statutory Declaration).
- Photographs – Please make sure that your glasses/hats or caps are removed and both ears and forehead should be clearly visible.
- If you are above 16 years of age and if you have not yet obtained a Sri Lankan Identity Card, a letter should be submitted by you stating your consent to obtain a new Identity Card upon your first entry to Sri Lanka.This letter should be addressed to the “Controller General, Department of Immigration and Emmigration, Sri Lanka”
- Dual Citizenship Applicant under Retention category – If you have not yet obtained a foreign passport, you should submit a letter confirming that. This letter should be addressed to the “Controller General, Department of Immigration and Emigration, Sri Lanka”
- Attestations are not required if documents are submitted directly to the Consulate office by Applicant. Forms should be signed only before a authorized officer of the Consulate.
- If you wish to submit the documents by Post, Application and copies of all other required documents need to be certified by an authorized Australian certification bodies. (Lawyer, Doctor, Justice of Peace, Police Officer or Pharmacist).
- Once received, your application will be forwarded to the Overseas Missions Department at the Department of Immigration & Emigration in Sri Lanka. Provided that all the necessary documents have been submitted (see Required Documents & Instructions), a new passport will be issued in approximately within one month.
- The Consulate cannot guarantee the issuance of a passport within a specific time period.
- During this process, the old passport is cancelled by the Controller, Immigration & Emigration. Applicants are advised to refrain from travelling to Sri Lanka until a new passport has been received.
- When the new passport is received at the mission, the applicant will be informed by mail or by phone. In order to collect the new passport at the Consulate (9.30am – 1.30am on any working day), the applicant is required to bring their current passport/emergency passport (if retained), and cash receipt (see Payment Details).
- If the applicant is unable to collect the new passport in person, a representative can be authorised to collect it on their behalf. The representative must provide an Authorisation Letter, the Cash Receipt, & Photo Identification.
- Alternately, the passport & current passport/emergency passport can be returned by post. However, the Consulate will not take any responsibility for documents lost in the post. Notify the Consulate of any change in address via email (firstname.lastname@example.org).
- Once the new passport is received, the Australian Department of Home Affairs must be notified. Details can be updated via your ImmiAccount or by completing Form 929.
- As per Section 35(a) of the Immigrants and Emigrants Act No 20 of 1948 as amended in 2015, the Department of Immigration and Emigration is required to collect Biometricsfrom passport applicants. The Department will be introducing a new procedure to collect the fingerprints of passport holders whose passport has been issued through Sri Lanka Diplomatic Missions after 01st November 2017. The procedure requires every passport holder aged 16- 60 years to provide biometrics (fingerprints and digital face image) to the Department upon their first entry to Sri Lanka.
- You are advised to arrange your travel in a way that allows sufficient time to provide your Biometrics to the department. Biometrics can only be submitted at the locations below.
|Overseas Mission Division, 2nd Floor Department of Immigration and Emigration “Suhurupaya”, Sri Subhuthipura Road, Battaramulla||+94 11 5329230|
|9, Sri Vijaya Building, Rahula Road, Matara.||
42/3, Sangaraja Mawatha, Kandy.
JC 23, Outer Circle Road, Vavuniya.
|Kurunegala||129, Dambulla Road, Kurunegala||
|Working Hours: 8AM – 2PM, Monday – Friday, except Public Holidays|
- Biometrics cannot be provided at the airport. You are advised to provide your biometrics prior to departure from Sri Lanka, as failure to do so will prevent you from leaving the country.
- Biometric Data Acquisition is conducted free of charge. No payments are required.
- New Passport Fee: AUD 541 (if a photocopy of the Bio-Data page of the lost passport is available)
- New Passport Fee: AUD 683 (if a photocopy of the Bio-Data page of the lost passport is unavailable)
Payment should be made in cash at the counter or by Postal Order/Bankers Draft drawn in favour of the “Consulate General of Sri Lanka” if sent by post.Credit/Debit Cards are not acceptable.